FREQUENTLY ASKED QUESTIONS
 

CONTENTS


 

General Site & Account Questions
 


How can I get site help?

For questions regarding this website, please send email to the site Administrators.

Long Live Rock does not provide technical support for BitTorrent, but if you have any questions you can post them in the Goldhawk Club Technical Support forum.

Visit our Site Help or Glossary for more information.

How can I get full access to the site?

Long Live Rock is a private BitTorrent tracker that requires registration before you can get full access to the site. Registration is free, and all personal information will be kept private and confidential. To register, enter your username, email address and password. Usernames must be no more than 12 characters in length. Valid characters are A-Z, a-z and 0-9. Your Password cannot be the same as your Username. Passwords must be between 6 and 40 characters in length. Once you have submitted your registration form, a confirmation mail will be sent to your email address. To complete the registration, click in the link in the email, and you will then be able to access the members-only areas of the site.

How do I retrieve my lost username or password?

Please enter your registered email address in our Recover Lost Username or Password form to have your login details mailed back to you. A new password will be generated automatically.

What do I do if I didn’t receive the confirmation email when I registered?

If you didn't receive the confirmation email, it may be a problem with the email account. Check your email spam folder in case it was sent there by mistake. If you would like to try registering again, you can use the Delete Account form to delete the account, and then re-register using the same email address.

What are the different User Groups?

  • Normal User - can download torrents and connect to peers on the tracker, access the personal messaging system, view the site news section and also comment, rate and participate in polls on torrents.
  • Super-User - has a ratio of over 1.0 and has uploaded more than 5 GB.
  • VIP - is a specially invited privileged user on Long Live Rock.
  • Moderator - can edit and delete any user comments made on a torrent, edit/delete offensive avatars and disable accounts of users who break the site's rules.
  • Administrator - can upload new torrents and has access all areas and can edit/delete anything, including all user account details.


What is a Passkey?

A Passkey is a 32 character key associated with your account that uniquely identifies you as a registered Long Live Rock user. When a .torrent file is downloaded, your unique Passkey is automatically added to the Announce URL in the .torrent file. Whenever that .torrent is used the tracker will associate it with your account, no matter what IP you are connecting from. This will allow you to seed/leech from one IP address and still visit/browse the site from another (i.e., from home and from work.) Make sure you keep your Passkey private at all times.

You can use the Reset Passkey feature in your Account Settings page to generate a new Passkey for your account. Note that by resetting your Passkey you will invalidate all the .torrent files that you may have previously downloaded, and will have to download them again. You will only be able to reset your Passkey if you are currently not seeding or leeching.

How do I make a donation?

To make a site donation, please visit our Donations page. We accept Paypal or major credit/debit cards. All donations made to Long Live Rock will be contributed towards the monthly cost associated with running the dedicated server used to host the site.


 

Forum Questions
 


What are the rules for posting in the forums?

Visit our Site Rules page for the list of forum rules.

How do I add an avatar to my profile that can be displayed in the forums?

Avatars can be added to your profile by entering the URL to your image in the Avatar URL input on your Account Settings page. The image must be 80x80 pixels, or it will be resized.

How do I include HTML tags or smilies in my comments?

To post HTML tags or smilies, check out our list of supported tags, and simply cut and paste the code into your comment.

Visit our Tags and Smilies pages for a list of available tags.


 

Bittorrent Questions
 


What is BitTorrent?

BitTorrent is a download technology based on the open source P2P protocol, and is considered to be the most efficient system for distributing large media files. Like other P2P systems, the peers (clients) in the BitTorrent network are all connected and exchange data directly with each other, in contrast to the client-server protocol where the clients only download from the hosting server. There is a central server known as a torrent tracker, which manages the peer connections to a particular torrent download and helps direct traffic for the shared data. The server does not upload any actual content files, so the bandwidth required to distribute content to a large number of peers is very small. All of the bandwidth is shared between the peers in the network, so the larger the number of active peers, the faster the download speeds are. The BitTorrent system enables extremely large files to be delivered to a large network of clients at maximum speeds and at a very low cost for the server that hosts the tracker.

To distribute content using BitTorrent, a .torrent file is first created from a folder that contains all of the media content files. This is a small file that contains information about the content to be distributed. The .torrent file is uploaded to the torrent tracker, and published so that peers are able to download it. The peers open the .torrent file in a BitTorrent client, which then connects them to other peers who are active for that torrent. There always needs to be one peer that has the entire media content folder on their system connected to the torrent, which is called a “seed.” The seed can upload content from anywhere in the world, and is not dependent on the central server.

When a torrent is first uploaded, there is only one original seed. As peers connect to the torrent, the seed distributes a different piece of content data to each peer. The peers then begin to share their pieces with other peers, taking the upload burden off of the original seed. The peers continue to exchange data until they get to 100% completion, at which time they too become seeds. Since seeds only upload, the more seeds that are active in a torrent, the faster the download speed is for the remaining peers.

Visit Brian's BitTorrent FAQ and Guide for more information.

Where can I get a BitTorrent client?

Before you can download torrent files, you need to first install a free BitTorrent client application that you will use to connect to the tracker and download/upload the files.

Our preferred clients are:

A list of clients for all supported operating systems can be found  Brian’s BitTorrent FAQ.

How do I download BitTorrent files from Long Live Rock?

To download torrent files, click on the .torrent link for the DVD or CD that you would like to download. Links for the .torrent file can be found on the Downloads page (the RED link under Purchase), the Browse page (the folder icon ), or the Torrent Details page (under File Statistics).

Clicking on the link will open the .torrent file in the BitTorrent client you have installed. The .torrent file is a very small file that contains information the client needs to connect to the torrent and download the media. The client will then connect you to other users who are active on the torrent, and you will automatically begin the actual download of the CD or DVD.

During the download, the BitTorrent client will display the download progress. Once the download is 100% complete, your client will inform you that the download was successful. Download times of CDs and DVDs vary, depending on the number of people active on the torrent and your connection speed. The more seeds there are the faster the download speed will be. The number of seeders and leechers are displayed in the S and L columns on the Browse page, and also under Peers on the Torrent Details page. It usually takes a few hours to download large DVD files, so plan on having your client run in the background while you do other work on your computer.

Visit our Software Help for more information.

What happens if I stop and restart a torrent?

You can stop downloading any time without losing any data that you have downloaded. When you restart the torrent, the BitTorrent client will check your downloaded data, and will resume from where it left off.

What are the site rules for downloading?

You must maintain a download ratio of 0.25 in order to be able to continue downloading. Go to “What is ratio enforcement?” for more information. We recommend that new members start by downloading new torrents that are still active in order to ensure that your share ratio stays above the cap.

It is preferred that you seed the files you download until you have uploaded at least the same amount as you have downloaded in order to maintain a share ratio of 1.00 or more.

Remember to leave a comment when you download a file.

Visit our Site Rules page for more information.

What does “seeding” and “leeching” mean?

Seeding refers to uploading the contents of a torrent, and leeching is downloading. A “seed” is a peer that has 100% of the torrent downloaded, and a “leech” is a peer who is in the process of downloading.

Soon after you start downloading (leeching) a torrent, you will begin uploading (seeding) to other peers connected to the torrent. The only data that is exchanged between peers is what is specified in the torrent file, so there is no danger or breech in security when seeding torrents.  It is considered good BitTorrent etiquette to upload as much as you download so that your ratio is at least 100%.

How do I reseed a torrent that I still have on my computer?

Re-open the .torrent file in your BitTorrent client. When your client asks you for a location to save the files to, choose the location of the existing files on your computer and it will resume/reseed the torrent. It is important to remember that if you are downloading torrents composed of folders, you must restart the download in the parent directory to the one which you are downloading. For example, if the torrent creates the folder 'New Demos' in the directory 'Pete' (...\Pete\New Demos\), you will need to resume the download from within the 'Pete' folder, not the 'New Demos' folder, otherwise the torrent will start downloading again in the 'New Demos' folder e.g. (...\Pete\New Demos\New Demos\).

What is share ratio enforcement?

The share ratio is how much you have uploaded vs. how much you have downloaded. Long Live Rock enforces a minimum share ratio cap of 0.25 for all members who have downloaded 10 GB or more. If you fall below the ratio cap you will no longer be eligible to download, but you will be able to access the Goldhawk Club forum and the rest of the site.

Your share ratio information is available in your account profile page. It's important to distinguish between your overall ratio and the individual ratio on each torrent you may be seeding or leeching. The overall ratio represents the total uploaded and downloaded from your account since you joined the site. The individual ratio takes into account those values for each torrent.  It is the overall ratio that needs to be at 0.25 or greater.

Ratio caps that ensure each member uploads over a certain percentage of what they have downloaded are a common practice that is used by most torrent sites. It helps to keep older torrents on the site alive and active for new members of the site, and also helps to ensure faster downloads for everyone by keeping seeders on for longer periods.

How can I raise my ratio above the ratio cap?

For those of you who are under the ratio cap, there are a number of things you can do to help get your ratio up to the desired level.

·         Open up the torrents you have downloaded and keep seeding for others to download. Don't download anything new until your ratio is well above the limit.

·         Donate to Long Live Rock. Every dollar that you donate to help cover the site expenses will earn you a bonus of 0.50 GB towards your upload ratio.

·         Make sure your firewall is open to torrents, so that you are able to connect to everyone and to also increase your upload speed.

·         Buy Pay per Download (PPD) releases and help seed them. PPDs are ratio free now, so only the upload ratio will add up for you. The ratio enforcement does not apply to PPDs, so you can still purchase downloads from Long Live Rock if you are under the ratio cap.

·         Upload content to Long Live Rock. To do this you must first apply for Uploader status.

·         Visit our Torrents Needing Seeds page. If you can help seed these torrents, you will improve your ratio.

How do I open up my firewall and forward my port?

If you have a firewall, it is important to open up and forward a port on your computer to allow others to upload from you. If you're firewalled, you will not be able to connect to others who are also firewalled, so your download performance will suffer, and your share ratio will decrease.

Port Forwarding is when your firewall or router accepts incoming or routes outgoing information through the ports, and forwards this information to and from your computer. It is important to forward the ports you will be using for BitTorrent, so that you may send and receive the information you want. If you have both a firewall and a router, it is necessary to forward the ports in both.

Visit our Firewalls Help page for more information. More information on firewalls and port forwarding can be found at Brian’s BitTorrent FAQ and PortForward.com.

How do I upload new torrents?

To upload torrents on Long Live Rock, you must first apply for Uploader status. Your application will be evaluated by the site administrators, and if you meet the criteria you will be accepted. Once accepted, you will be able to upload content to the site according to the upload rules.

Visit our Upload page for the upload application and rules.


 

Content Questions
 


Are the files I want to download hosted on this site?

No. This site is merely a tracker and does not host any media files. The tracker also has no way of checking the contents of any files which it tracks - it merely records the hash ID and the IP addresses of users connected to each particular torrent. All content resides on the peer’s computers that are connected to the torrent.

How do I play back the files that I have downloaded?

This depends on the file. If you have downloaded a DVD or MPEG2 file, you will need an MPEG2 decoder on your system. Most systems that have DVD burners or players will have MPEG2 decoders already on the system. If not, you will need to purchase one. If you have downloaded an audio file, you can use any media player that supports lossless compressed FLAC files or WAV files that were decoded from FLAC. If you have a burner, you can burn the DVD or CD using your favorite burning software, so that you can play the disc on your stand alone DVD/CD player.

Visit our Software Help page for more information.

What is a FLAC file?

A FLAC file is a WAV file that has been compressed using a lossless compression technique.

Visit our Software Help page for more information.

What is the VIDEO_TS folder that I downloaded?

DVDs that are available for download on Long Live Rock consist of files within a folder entitled VIDEO_TS, which include all of the data and video files that a DVD player needs to navigate the menus and playback the video. It is the complete VIDEO_TS folder that needs to be burned to DVD in order for it to be playable on a DVD player.

Visit our Software Help page for more information.

How do I purchase content from Long Live Rock?

To purchase commercial DVDs from Long Live Rock, please visit our Store. To purchase the content, click on red price link under Purchase for the item you would like to buy, and follow the instructions to purchase and download the content.


 

About Us
 


Who Are We?

Long Live Rock is brought to you by carriepr and hntgzr. Feel free to contact us with any questions or comments.


Credits

  • Site Design by Carrie Pratt
  • Site Development by Gold Hawk [based on code by the author(s) of TT, TB and BTi]
  • Additional HTML/Java coding by Tom Pratt
  • LLR and ITA Logo/Banner Design by Alecia Jensen - www.aleciajensen.com
  • Mod photos in Footer provided by Irish Jack


FAQ Last Updated: August 2010